Makana Path Blog

March 20, 2020

Case Management | What Does a Case Manager Do?

case management

You’ve recognized that you need help with your drug or alcohol addiction. You are not alone in your search for an effective treatment program that is right for you and your needs. When you find an addiction recovery program that offers case management, though, you also know that you are not alone in your journey toward recovery from your addiction. What does a case manager do? Case management involves many aspects of care, all designed to help you create the life you’ve always wanted.

What Does a Case Manager Do?

Case management is designed to reassure you that you have someone on your side who has only your best interest in mind. The treatment center’s case manager is focused on you and your recovery. Case management collaborates to provide assessment, planning, facilitation, care coordination, evaluation, and advocacy for options and services to meet your specific needs. This is typically done through communication and available resources to promote patient safety, quality of care, and cost effective outcomes for you and your family.

Assessing Your Needs

Your first meeting with your case manager will involve an assessment of your needs, so your treatment plan can be designed to work best for you and your situation. Addiction treatment is not “one size fits all” and your case manager will work with you to make sure your treatment fits you. The case manager is your advocate and your ally, getting to know you in as much detail as possible, to ensure you are getting the services you need for a successful recovery.

A Single Point of Contact

It can be reassuring to have one person act as your single point of contact as you go through addiction treatment. The case manager will coordinate your care after assessing your needs, so you can be assured of the continuity of your treatment plan. When you have questions or are concerned about a particular aspect of your recovery, you will know that there will always be one person that you can turn to for answers and support.

Driven by Client Need

Case management involves coordinating treatment with clinical and medical staff, focusing on identifying psychosocial issues and anticipating and helping you obtain resources. The case manager will also empower you to participate in identifying and determining the best course of action for your recovery. Part of your recovery involves enabling you to make good decisions for your life, emphasizing your right of self-determination.

Advocacy for the Client

One of the main responsibilities of your case manager is to advocate for you. Your case manager will work to ensure that you are receiving the appropriate combination of clinical, holistic, and spiritual programming. Advocacy is one of case management’s hallmarks. While a professional conducting therapy may speak out on behalf of a client, case management is dedicated to making services fit clients, rather than making clients fit services.

Anticipating Your Needs

Your case manager understands the natural course of addiction and recovery. It does not always go smoothly, particularly when there are other issues such as co-occurring disorders, homelessness, or a need to redevelop basic life skills. Case management is designed for you and your case manager to be able to take appropriate action for intervention by another member of the care team and to respond to your tangible needs such as food, shelter, clothing, transportation, or childcare.

This client-centered perspective is maintained as you progress through your treatment. At the same time, however, your case manager will keep in mind the difficulty in achieving a balance between help that is positive and help that may impede treatment engagement.

Planning Next Steps

When you have successfully completed your addiction treatment program, you are still not alone. Your case manager will continue to advocate for you, to help you plan your next steps, to guide you through a continued path of recovery. Recommendations for follow up may include community support groups or after care programs.

Case Management Serves as Your Comprehensive Guide to Recovery

At Makana Path, you will work with a dedicated case manager who serves as your primary point of contact and who makes sure your recovery is on track. We understand your challenges and your concerns. Our case management is designed to eliminate your uncertainty by making sure you receive the care you deserve so you can stay on track with your recovery. To learn more about how recovery can change your life, call 1-866-905-4550 today.

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